If you spend part of the year in Western North Carolina, a hearing aid question can come up while your usual provider is several states away.
Call our office before you make the trip. Tell us where you are staying, which hearing aids you wear and what you need help with. We can check the available options with you.
Have the manufacturer and model handy if you know them. Tell us whether you purchased the devices at The Hearing Guy or somewhere else.
A specific description helps, such as “the left aid slips when I put on my glasses” or “the charger light looks different.” If you have paperwork from your regular provider, ask whether it would be helpful to bring it.
For prescription hearing aids purchased elsewhere, ask whether our office can provide the service your model needs, whether a repair would go through the manufacturer, and what any visit or service fee would be. Confirm these details before booking.
For service or repairs on over-the-counter hearing aids, contact the seller or manufacturer.
Call (828) 274-6913 to discuss a visit in Asheville or Hendersonville. If you are planning ahead for your next stay, you can also request an appointment. Let us know when you expect to be in town.
